- Google Rating5.0Based on 127 reviews
Monty Adams Jewellery Concierge5.0
Alexandr Verhovtsev07:08 07 Mar 22Denise and the team at Monty Adams did such a fantastic job with helping me throughout my engagement ring journey. From start to finish she was there helping and guiding me. The end result is a true reflection of this! My fiancé is so overjoyed with her ring, as am I. Thank you again for providing such a great service and creating unique experience.Scott Gardner11:47 06 Mar 22Our experience with Monty Adams has been amazing - Denise was amazing and helped us through the entire process, from the initial design consultation through to delivering the final product. I can highly recommend Monty Adams and would gladly use them again.michelle jakobsson04:23 02 Mar 22To say Wow is an understatement.From the get go Michelle has helped me pick choose compare the vast selection of beautiful diamonds sizes and colours to enable me to make the most beautiful set of diamond studs for my girls.The service and turnaround time is second to none and Michelle hand delivered them to me when she received them with there evaluation certificates.I couldn’t be more happy with the whole package that is Michelle and Monty Adams.Will definitely be doing more collaborations with Michelle in the future.Kind RegardsMichelle JJose Miranda Garcia21:12 01 Mar 22We highly recommend Monty Adams. We met Denise on the 25th of Decemeber. The moment we met we could feel and trust we were in the right hands. Denise went out of her way to meet with us on a public holiday.She's truly passionate about her clients and what we were after. She is very patient and friendly. The process was super fast and of highly quality.Denise was very aware and on top of ensuring that the moment was as discuss as possible whilst also being in budget .Thank you so much Monty Adams and a special thanks to Denise who is a very professional and passionate.Malory Plummer03:50 21 Feb 22Denise was absolutely fantastic, so accommodating and communicated so well thought the process. The quality of the work they did was outstanding, I couldn’t be happier. I would highly recommend Denise and Monty Adams.Lawrence Martinez-Hadap23:58 20 Dec 21Highly recommended! :)We met Denise of Monty Adams last March 2021 in a wedding expo. Since then, she helped us to choose the best wedding ring for us. She never fails to follow up with us even after the lockdown for about 7 months I think. Denise was very amazing and very friendly.They gave us a competitive price (more reasonable price than other jewellers) and to think that our wedding rings are custom made:) The processing was very fast, we didn’t expect to have it earlier than expected. And they resize my engagement ring for free!:) Thank you so much again Monty Adams especially Denise for being part on our wedding preparation. :)Lauren06:58 15 Nov 21Very happy with the ring with engraving that we purchased for our wedding. Denise was excellent in helping us choose the ring we wanted and the turnaround from purchase to delivery was very quick. Thank you!Hilton Mesic04:58 10 Nov 21The buying experience was an absolute pleasure, with the quality of the product surpassing expectations. The team were able to construct a design that was exactly what I was after. I was really impressed with the attention to detail, and how any mild changes were accommodated without fuss.These guys understand how to deliver a great customer experience. Thanks so much!Oh, and she said yes ;)Thanks,HiltonAngus Laws23:39 30 Oct 21A wonderful service that if you’re considering, you should definitely engage.A perfect mix of casual nature, and professionalism.Our rings ended up being incredible, and they were able to use stones and gold from a family heirloom, which added to the sentiment.This is the perfect business to go to if you have an idea of what you want, but not necessarily a picture of it, and need help getting the result in your head.Having dealt with other Jewellers, I must say, that whilst they don’t advertise their service as a “budget” alternative”, they really are incredibly reasonably priced. (Think big name cookie cutter jewellers, but you’re getting a completely customised product and a face to face “jewellery concierge” service)Fiona Li21:59 25 Oct 21Huge thanks to Denise - excellent service and knowledge. We saw our custom designs come to life, with quick turnover and flexible consultations.Ashleigh J16:59 23 Oct 21Michelle helped me design my new set of rings during pandemic and everything turned out perfect! She communicated during the entire process. I will never purchase any pieces from any other company. I have always had such a pleasure dealing with Monty Adams! Thanks again Michelle!Jason Schafer00:42 18 Oct 21The service from start to finish was outstanding, really professional and understanding and really listened to what i was looking for.Natalie Lombardo21:03 16 Oct 21Denise was helpful from start to finish with getting our rings to us, managing everything even during lockdown. We’ve ended up with exactly the rings we wanted due to how thorough Denise’s interaction was.Kim Huntley04:41 12 Oct 21Thank you so much Michelle for my beautiful ring that was designed the same as my mums wedding ring. I would highly recommend.your services we even managed to get it all done during covid. Thank you again and I love it. Can't wait for mum and dad to see it maybe in a few week.N K23:04 11 Oct 21I contacted Monty Adams in regards to a custom made ring, Denise gave me a call and started to assist me with ring planning.The amount of chopping and changing I made was crazy! But yet she was so calm and helped with her expertise.We spoke via text, phone calls & face time. She did not for one second make me think that she forgot me always with constant updates.I just received my ring and it’s absolutely stunning. The make the feeling everything is perfect she also took a ring of mine to match my size which was amazing.I can not thank the team at Monty Adams enough.This review is only for 1 ring I am planning to get another ring band. So I know it’s going to be amazing and affordable.Denise & the team thank you so much for your help. It’s been so good dealing with you.Thank you again! 😌 made my life soo much easier.Peter Sofatzis06:49 27 Sep 21Denise at Monty Adams worked with me to create a truly beautiful, personalised engagement ring which my now fiancé loves!We have received numerous complements from family and friends on how lovely the blue sapphire with diamond halo ring looks.Denise was very polite, personable, understanding of my budget, and worked hard to find a beautiful blue saphire to be the centre-piece of the ring.The only constructive feedback I will offer is to make it clear what is and isn't included in the first invoice (e.g. That the Life Time Care plan is an additional cost, and that there are limitations to the extent of the first 3 redesigns before incurring small re-draw fees).On the whole, I would recommend Monty Adams to everyone, but particularly those who wish to make a bespoke ring at a fair and reasonable price.Georgia Mather22:43 23 Sep 21Great, easy and personalised wedding band experience with Denise. Monty Adams is a wonderful jeweller who are affordable and really make you feel comfortable throughout the process. Would highly recommend.Samantha Blasonato02:35 07 Sep 21Amazing customer service! They took the time to make sure they had the same vision I had with the ring I got designed. The communication was exceptional, constantly giving me updates and reassuring that I could contact them anytime with any questions or concerns. The Monty Adams team were quick and compassionate which made my experience with them during difficult COVID times a great one. Thank you!!Lincolnr8212:19 10 Aug 21Customer service was terrific. Samantha our consultant always gave us an open line of communication and she went above and beyond to meet our needs our timeline. We are very happy with the finally product as wellTanith Davis03:59 09 Aug 21Extremely happy with my ring from Monty Adams. Samantha helped me and kept me up to date throughout the process - her customer service was fantastic! Could not recommend Samantha and Monty Adams highly enough!Minh Do12:38 04 Jun 21My fiance and I met Denise at the Sydney wedding expo. Denise was extremely helpful and always willing to come to us. Denise made the process of matching my fiances engagement ring so easy and simple. We will definitely be recommending Denise to our family, friends and making future jewellery purchases from her.Anthony Moore06:00 26 May 21Michelle Cairncross was my consultant whilst helping me with personalised engagement ring for my partner. She was nothing but brilliant during the process from start to finish and would highly recommend. Couldn't be happy with how the ring turned out.Michael Ireland03:12 26 May 21blaike brennan00:02 20 May 21A & J C06:04 30 Apr 21Excellent service. Michelle answered all my questions perfectly. I was so grateful to have a such a professional handling this important event. The ring was exquisite and just what I wanted.Daraphet Phrakaysone11:56 27 Apr 21Highly recommended and wonderful service. Michelle from Monty Adams was an absolute delight in helping me create my custom dream engagement ring - I wouldn't have it without her. She was incredibly informative and helpful throughout the process, taking extra care to ensure my partner and I felt comfortable throughout the whole process and ended up with a ring I really love! We had spoken to 2 other suppliers beforehand and am so glad we found Monty Adams.Kelly Turner07:52 29 Mar 21Always a pleasure dealing with these guys. Great service and beautiful jewellery made just how you want. Pricing is amazing. 5 stars all the way.peanut298800:26 26 Feb 21My Partner and I loved the experience we had at Monty Adams with Louise. Trying to find great engagement rings for gay men is impossible so I designed my own at Monty Adams. The entire experience was amazing and the rings are exquisite. Highly recommend.daniel chen13:37 30 Nov 20Absolutely superb craftsmanship and customer service by the team at Monty. This business provides the best custom made engagment rings, exactly the way you want it.Michelle provided absolutely the best advice and was extremely helpful every step of the way. She patiently dedicated her time to find the diamond to suit our specific requirements and budget...and not settling for second best (despite me annoyingly changing my mind a couple of times). The orders were timely with CAD drawings provided to make sure the designs were perfect.The ring turned out stunning and we are extremely happy. No doubt we'll come back again.Ash Jilani07:34 25 Oct 20We had a very pleasant experience with Monty Adams. We ordered our ring from interstate after being referred by friends who are also their clients. Monty Adams went above and beyond to deliver on time. They are very detailed in understanding your requirements and the end product was spot on and stunning. A year later we needed the ring resized and again they were very accommodating of our short trip to Sydney and made it happen so seamlessly.We shopped around for jewellers before deciding to go with Monty Adams and our experience has been that they value their client's trust and make a genuine effort to make sure they deliver the best experience.Highly recommend having a chat with them if you're in the market for high quality jewellery!R Willcocks (Brockstar)12:04 18 Sep 20So blown away by the personalized service and quality work these guys do. Absolutely love me ring!Can't wait to have my other rings revamped.Special mention to Louise for her great customer service.WAHHASH11:18 07 Sep 20Monty Adams Jewellery’s service was nothing less than perfect ! They’re custom rings are amazing and I felt like I was included in every step of the process. Communication was brilliant. If you are looking for a unique ring i would definitely recommend Monty AdamsJennifer Burch Photography23:02 06 Aug 20Highly recommend Adam and the team! They are extremely reliable, professional and create magical jewels.Susie Burder01:20 17 Jul 20Sam and I, in the end were very happy with the lengths Michelle from Monty Adams went to, to address our concerns. Especially in these unprecedented pandemic times. Super happy and lovely to work with. Definitely would recommend!!Aisling Treacy23:22 27 Jun 20I cannot thank the team at Monty Adams enough for my beautiful engagement ring. My partners proposal plans did not work out as we had a trip booked to go to Ireland in April and he was planning to propose there with our family & friends. As covid 19 had esculated we had to cancel our trip and all jewellers closed before my partner could get a ring. He proposed on my birthday with a temporary engagement ring.I got in contact with Monty Adams and Michelle called me straight away. We had a discussion with what I had in mind and she called to my house the next day with some samples. Michelle was so supportive and guided me so well with what ring to choose. I was pretty clueless with diamonds but Michelle spent time educating me. I absolutely adore my ring and can't stop looking at it!! Everybody comments on how sparkly it is.We will definitely be back to buy our wedding rings with Monty Adams! Thank you again so so much. I would highly recommend any couple to Monty Adams.Owen Russell21:30 11 Feb 20I can't begin to describe how amazing Jacqui was, from being incredibly flexible for visits (they come to you), designing the ring, and her in-depth expertise; she emphasized the joy of the journey. We're coming back to her to design our wedding rings! a must for anyone who wants a joyful experience and in-depth knowledge!!Kathleen Packer07:10 22 Jan 20I met Jacqui at a wedding expo I was attending with my daughter. I was looking for someone to replicate a ring of my grandmothers that was a bit small for me and was a bit tricky. I wanted it for my 20 year wedding anniversary.Jacqui took on the job after quoting. She gave exceptional customer service and the result was amazing. I love the ring and would not hesitate recommending Monty Adams Jewellery Concierge.Emily Freestone07:24 21 Jan 20Phil03:46 19 Jan 20From the moment we sat down with Jacqui to start discussing ideas for engagement rings, we knew we were in good hands! Her enthusiasm, expert knowledge and creativity helped us plan and design the perfect set of engagement and wedding rings, whilst keeping within our price range. Choosing Monty Adams Jewellery Concierge for our rings was one of the best decisions we made whilst planning our wedding ... and in amongst all the other busy appointments you have at this time, they come to you, which makes it even easier!Brilliant service, quality and professionalism!philip ji21:48 15 Dec 19Monty Adams Jewellery have been incredible from every step of the way.Because i needed the engagement ring in a short turn around; Jacqui was so prompt in all her emails and messages that it took a lot of stress of my mind.The ring that i envisioned was made to reality and i couldnt have asked for more!Im extremely pleased with the service and level of detail that has gone into the engagement ring and of course, my partner loved it!!!Thank you again guysLogan Mcmillan20:18 25 Nov 19I had a great experience designing an engagement ring with Monty Adams, they were very helpful and professional through out the whole process. They were able to design the ring exactly how I envisioned it to be. Great experience! Would go through them again without a doubt.Rachna Verma09:43 25 Nov 19I am so IN LOVE with my earrings!Myself and 2 friends decided to gift ourselves a pair of diamond earrings for our 40th birthday. We chose Monty Adams as we have seen their work and the quality and craftsmanship that goes into each piece of jewellery.We have never created a bespoke piece of jewellery but Monty Adams made the process really easy.It was great working closely with Monty from the design phase to collating our requirements, reviewing CAD drawings, sampling diamonds, and then the final reveal to see the finished product. We are SO HAPPY that Monty Adams satisfied our requirements, budget and timeframe and delivered an outstanding piece of jewellery that we will wear for many many years to come.From 3 extremely happy customers who highly recommend Monty Adams!! :-)Emma Giddings06:46 25 Nov 19We meet Jacqui at a wedding expo and she has been outstanding throughout. From the initial meeting, all the way through to receiving my beautiful engagement ring. We are now designing our wedding rings with them and we will never go to another jeweller again as Monty Adams provides such a great experience 5/5!Anastasia Politis04:02 12 Nov 19My husband and I are so happy with our beautiful wedding rings the service Monty Adams offered was above and beyond. Jacqui came to our house for the initial consultation which made it very convenient with our busy schedules whilst planning our big day. She also dropped the rings off to us when they were ready. The quality and price was much more affordable than what we had been quoted from other jewellers. Jacqui and Adam also ensured our rings were both ready with short notice for our wedding day. I cannot recommend enough!Dannie Ward03:56 25 Oct 19I had a fantastic experience. My consultant Jacqui was great with quick communications, and even dropped the ring off at my workplace when it was finished. She seemed just as excited by the finished product as I was!Thanks guys for my beautiful wedding ring!Michelle Braude07:10 02 Oct 19Monty has been a fantastic help! The final product is amazing and it cost much less than from the local jewellery store. He is a delight to deal with and I have no hesitation in recommending him highly.anthony manny13:18 05 Aug 19Dani B22:32 04 Aug 19We recently designed our engagement ring with Jacqui at Monty Adams and we are blown away with the results. From initial contact, Jacqui was fantastic with getting our ideas, thoughts and also guiding us towards making the dream ring a reality. There was no pressure selling and we got a ring within our budget that is absolutely perfect. Jacqui, we cannot thank you enough for all your help and guidance in making this very special moment in our lives even more memorable. We will see you again soon for wedding bands! If you’re looking for an outstanding jewellers, choose the team at Monty Adams!Jennifer Glendining04:42 12 Jul 19Recently purchased a ring from Monty Adams and highly recommend them! Great service, loved the home visit option with my new bub. I had a somewhat limited budget and they still found a beautiful ring for me. I will definitely be buying from them again.Ian Fernandes22:56 02 Jun 19Monty and his team have been exceptional to deal with throughout the engagement and wedding ring process. For someone who knew next to nothing about rings, Monty was gracious enough to spend time walking me through the entire process. His team delivered the rings perfectly matching the description and on time. Monty and his staff have also always been on hand to provide support when needed. I’d highly recommend them to anyone thinking about rings or jewellery
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